Kakabeka Falls, ON – On Wednesday, local MPP Kevin Holland met with representatives from NorWest Community Health Centres (NWCHC) to hear how their Digital Navigation project that has been going since receiving a $100,000 Resilient Communities Grant from the Ontario Trillium Foundation awarded last summer. The grant was used to hire a Digital Navigator and to initiate tablets to NorWest Community Health Centres – Kakabeka Site and to help with key administrative costs involved with the work. The project, when completed will give people in the community improved access to programs and events at the Centre for years to come.

“Digital literacy is the key that unlocks a world of opportunities and connects individuals to vital information and services,” said MPP Kevin Holland. “Through the Digital Navigation project, the NorWest Community Health Centres and the Ontario Trillium Foundation are empowering our community, ensuring that no one is left behind in this digital communication age.”

Since COVID-19, NWCHC has witnessed an increased need in clients who require assistance and support to access virtual services safely. Enhancing digital literacy needs, specifically with aging population, has been a focus. The funding has allowed NWCHC to address those needs through education, training and now tablets at reception. The tablets will enable clients to receive support to safely navigate and apply for external services. A Volunteer Health Champion has also been engaged to assist with common searches, enabling staff to respond to more complex requests.

“Having the ability to assist our clients with digital literacy and system navigation ensures clients receive timely access to information. Information needed to enhance knowledge about services available the healthcare they require in a timely manner,” said Juanita Lawson, CEO NorWest Community Health Centres “This grant supported the hosting of a Seniors Peer IT group, hosting of a digital literacy group, education sessions on cyber security and how to safely using free wifi. It also provided an opportunity for individuals to connect in person with one another and create a safe learning space. Having tablets available for clients allows NWCHC to accommodate individuals who do not have a mobile device or computer to schedule online appointments to serve our community better.”

The Ontario Trillium Foundation (OTF), an agency of the Government of Ontario, and one of Canada’s leading granting foundations celebrates 40 years of grant-making in Ontario and making a lasting impact in communities. Last year, OTF invested over $110M into 1,022 community projects and partnerships. Visit otf.ca to learn more.


Organization Contact for Media Inquiries:

Kaitlin Trevisan (Communications Lead)

NorWest Community Health Centres

(807) 626-7875


Translate »
Skip to content